PRIVACY POLICY

Last updated: April 2026

1. Who We Are

We Do Laundry is a professional laundry pick-up and drop-off service based in Christchurch, New Zealand. We can be contacted at wedolaundrychch@gmail.com or 021-783-000.

2. What Information We Collect

When you submit an inquiry through our contact form, we collect the following personal information:

• First and last name
• Email address
• Phone number
• Suburb / area
• Service type (Residential or Commercial)
• Any details you provide in your message

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry
• Arrange and manage your laundry pick-up and drop-off service
• Send invoices and manage billing
• Contact you regarding your service bookings

We do not use your information for marketing purposes without your consent.

4. Who We Share Your Information With

We do not sell, trade, or share your personal information with any third parties. Your information is only accessible to We Do Laundry staff involved in delivering your service.

5. How We Store Your Information

Inquiry details are received via email and stored securely. We retain customer information only as long as necessary to provide our services or as required by New Zealand law.

6. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Ask us to delete your information

To exercise any of these rights, please contact us at wedolaundrychch@gmail.com.

7. Cookies

Our website does not use tracking cookies. We use Google Analytics (via Cloudflare) to understand general visitor traffic. This data is anonymous and cannot be used to identify individuals.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: wedolaundrychch@gmail.com
• Phone: 021-783-000
• Location: Christchurch, New Zealand